Pagerduty Integration
Route ManySignal verdicts to the right on-call team automatically.
What this integration does
PagerDuty meets agentic SOC
PagerDuty is the de facto incident management and on-call platform for engineering and security teams. ManySignal integrates with PagerDuty to create incidents when verdicts require human escalation, respects PagerDuty escalation policies and schedules, and updates incident status as cases progress in ManySignal.
Automatic incident creation on high-confidence verdicts
Escalation policy targeting by entity type (cloud, endpoint, identity)
Incident severity mapping from ManySignal confidence bands
Data collected
- PagerDuty service and escalation policy metadata
- On-call schedule data for routing decisions
- Incident status updates
Actions supported
- Create PagerDuty incident
- Trigger alert on a PagerDuty service
- Acknowledge existing incident
- Resolve incident
- Add note to PagerDuty incident
Getting started
Set up in minutes
- 1
Generate a PagerDuty API key
- 2
Configure the connector
- 3
Define routing rules
Pagerduty Integration: frequently asked questions
Will ManySignal create duplicate PagerDuty incidents for the same alert?
No. ManySignal uses a stable dedup key based on the alert ID to prevent duplicate incidents. Re-triggering an alert updates the existing incident.
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See the agentic SOC in action
Watch AI agents work a real alert queue — verdicts, evidence, and confidence scores included. In-house SOC or MDR, your call.