24/7 Coverage
True 24/7 coverage. No night shift required.
ManySignal AI agents detect, triage, and execute pre-approved containment actions around the clock. On-call analysts receive fully assembled escalations with evidence and approval-ready actions — not raw alert pages at 3am.
11:47pm — ransomware precursor detected
How ManySignal handles a real ransomware precursor detection with no human present at the time of first detection.
11:47pm
Ransomware precursor detected
An endpoint in the London office executes a PowerShell command downloading a Cobalt Strike beacon. The Detect agent fires within 30 seconds. No human is awake in the London or US offices.
11:47:30pm
Triage completes in 24 seconds
The Triage agent evaluates the finding: malicious hash match, C2 IP on three threat intelligence feeds, process parent anomaly, lateral movement attempt already observed on adjacent hosts. Confidence: 96 — TRUE POSITIVE.
11:48pm
Investigate agent assembles the attack chain
Six correlated events across endpoint, identity, and network telemetry are assembled into a single attack timeline. The attack has been active for 11 minutes. Three adjacent hosts show reconnaissance patterns.
11:49pm
Autonomous containment executes (pre-approved)
Endpoint isolation dispatches to CrowdStrike API for the affected host. The autonomy policy allows automatic endpoint isolation for ransomware-classified detections. The action executes without waiting for a human.
11:50pm
On-call analyst paged with full evidence
The on-call analyst receives a Slack notification and PagerDuty page: 'HIGH — Ransomware precursor. One endpoint isolated. Three adjacent hosts flagged. Pre-assembled case ready. Three actions pending approval.' The analyst reviews a complete case — not a raw alert.
12:07am
Analyst approves and closes
In 17 minutes from the page, the analyst reviews the case, approves the three pending containment actions (account disable, network segment block, additional endpoint isolations), and closes the case with a post-incident report auto-generated.
30s
detection latency (mean)
90s
mean time from detection to on-call page
17min
mean time to containment — ransomware
1–5
escalations per on-call shift (down from 30+)
What 24/7 AI coverage delivers
Detection fires in under 30 seconds
Continuous telemetry processing means no batch jobs, no 6-hour detection gap from log parsing delays.
On-call load reduced by 80–90%
Most teams go from 20–40 overnight pages to 1–5 pre-assembled escalations per shift.
No degradation in overnight coverage quality
AI agent performance is identical at 3am and 3pm. No shift fatigue, no judgment calls deferred until morning.
Ransomware containment without waking anyone
Pre-approved containment actions execute autonomously for your highest-risk incident types.
On-call analyst sees a decision, not a task
Every escalation arrives with evidence, confidence score, and approve/deny buttons. No investigation required before acting.
Complete overnight audit trail
Every detection, triage decision, autonomous action, and escalation is logged with timestamps and agent reasoning.
24/7 coverage — common questions
What exactly do AI agents handle autonomously overnight vs. what gets paged to on-call?
AI agents autonomously handle: all enrichment, triage, investigation, and any containment actions pre-approved in your autonomy policy. Actions requiring approval — typically higher-risk actions like disabling accounts, isolating additional endpoints beyond the first, or blocking network segments — are queued and the on-call analyst is paged. The analyst receives a fully assembled case, not a raw alert.
How do we configure which actions are autonomous vs. approval-gated for night coverage?
Autonomy policies are configured per action class and can be time-scoped. For example: endpoint isolation is autonomous 24/7, but account disable requires approval during business hours and is autonomous nights and weekends. Policies are explicit, audited, and require security-lead approval to change.
What's the mean time from detection to on-call page?
The mean time from first detection to on-call page is 90 seconds. This covers triage (24s average), investigation (45s for most incident types), and page dispatch. The on-call analyst receives the page with a fully assembled case — no additional data gathering required before making a decision.
Do we still need an on-call rotation?
Yes, for escalated cases requiring human judgment. The on-call load changes significantly: instead of receiving raw alert pages all night, on-call analysts receive 1–5 pre-assembled, evidence-rich escalations per shift. Most teams reduce on-call rotation frequency after deploying ManySignal.
How does ManySignal handle an active ransomware incident at 3am?
The detection fires immediately. Triage completes in under 30 seconds. Investigation assembles the attack chain. Pre-approved containment actions execute autonomously. On-call is paged with the full case, including attack timeline, affected assets, and pending approval actions. The scenario in the 'day in the life' section above reflects a real response pattern from customer environments.
Does 24/7 AI coverage replace the need for an MDR service?
For most mid-market security teams, yes. ManySignal's Agentic SOC handles the triage, investigation, and autonomous response that MDR providers perform — but with full visibility into every decision the platform makes. Unlike MDR services, you have direct access to the investigation logic, evidence, and response actions. Some teams run ManySignal alongside a retained MDR provider for escalation coverage on business-critical incidents.
How does the autonomy ladder change between business hours and overnight?
Time-scoped autonomy policies allow different behavior by hour and day. A common pattern: endpoint isolation is autonomous 24/7, but account disable requires approval during business hours (where the impact of a false positive can be resolved quickly) and runs autonomously overnight (where the cost of a missed containment outweighs the false positive risk). Policy changes require security-lead approval and are logged to the audit trail.
What is the SLA for on-call notification when a critical incident is detected?
The platform SLA for on-call notification is under 2 minutes from initial detection for P1 findings. The on-call delivery path — Slack, PagerDuty, SMS — is configurable and supports fallback escalation if the primary on-call doesn't acknowledge within a defined window. Notification delivery timing is included in the per-case audit trail.
Can ManySignal handle multi-timezone environments where the definition of 'overnight' varies by region?
Yes. On-call schedules and autonomy policies can be configured per region and time zone. A global organisation can have US East, EMEA, and APAC autonomy windows that reflect each region's local business hours. Escalations are routed to the on-call team for the region where the affected entity is located. Cross-region incident correlation happens centrally while escalation routing respects regional assignments.
See how 24/7 coverage changes your on-call experience
30-minute demo. We'll simulate a 3am ransomware detection end-to-end — from first event through autonomous containment to the on-call escalation package.